Web Hosting

Cloudways Review (2023)

Last updated on November 16th, 2023 at 02:45 am

Cloudways is rapidly becoming one of the most popular web hosting service providers worldwide with competitive prices, top-notch security, and 24/7 chat support.

Cloudways is a leading cloud hosting platform known for its exceptional performance, simplicity, and flexibility.

By bridging the gap between complex cloud infrastructure and user-friendly interfaces, Cloudways empowers businesses, developers, and agencies to seamlessly deploy, manage, and scale high-performance websites and applications.

With an intuitive control panel, managed security, and optimized server configurations, Cloudways provides a hassle-free hosting experience.

Whether you’re seeking rapid scalability, reliable performance, or expert support, Cloudways offers a comprehensive suite of cloud solutions tailored to meet your unique hosting needs.

Experience the future of hosting with Cloudways, where innovation meets unparalleled convenience.

Who should choose Cloudways? Cloudways is the go-to choice for beginners interested in learning more about web hosting, entrepreneurs, e-commerce providers, and new small-business owners.

Differences between Managed and Unmanaged Hosting

In essence, an unmanaged web host rents you disk space on their server and provides few or no extra services.

This means everything, including software upkeep and backups, is your responsibility. For non-technical users, this may be a challenging undertaking. Unmanaged hosting services like Digital Ocean, AWS, Google Cloud, Linode, and Vultr are some well-known examples.

A managed web host not only provides server space but also takes care of server maintenance, software upgrades, security, backups, and other related tasks on your behalf. You also get to observe more dependable assistance.

However, These managed cloud hosts cost a little more than conventional ones. Some examples include the managed hosting providers Cloudways, Kinsta, WPEngine, etc.

Advantages of Managed Hosting

Opting for a Managed Cloud provider might be a great option for beginners because it offers a bunch of advantages. For example:

  • No technical knowledge is required
  • Automated one-click backups and restoration process.
  • More responsive and reliable support is available at all times.
  • Saves a lot of time spent configuring the website
  • Advanced security against viruses, malware, and unauthorized users.
  • Cloud Server maintenance, software updates, and website monitoring are performed by their technical experts.

In Cloud Hosting, your data is stored on multiple servers which ensures better uptime and easier site migrations in case of accidents.

Find all the features of Cloudways summarized in the table below.

SpeedBangalore: 792.91 ms
Uptime99.99% (last 365 days)
Data CentersOn 65+ locations
ServersCombination of Apache and Nginx
Backups and RestorationScheduled, On Demand, and Local Backups
Partial Restoration Available
One-click Restoration
Backup Charges: $0.033/GB
Migration1 free migration on all hosting plans
WordPress Migration Plugin for WP users
Customer SupportEmail, 24/7/365 Live Chat Support, Knowledge base, Community Forum
Features (DigitalOcean Starter Plan)Unlimited Free Let’s Encrypt SSL Certificates, Unlimited Applications, 25 GB SSD storage, 1 TB Bandwidth, Staging, Team Management, Security Patching, Breeze Cache plugin (WordPress), Vertical Scaling, Account Sharing
Security 2FA, New Login Alert, Free SSL, Bot Protection, Server Monitoring, Self Healing Servers, Firewall, Blocklist/Whitelist IP, SSH Access, and SFTP Access
Paid Add-onsAdvanced and Premium Support, DNS Made Easy, Cloudways Enterprise CDN, Rackspace Email, Elastic Email, Safe Updates for WordPress, Astra Pro (free for 1 year)
Payment MethodsCredit and Debit cards (Visa, MasterCard, American Express), Paypal, Bank Wire Transfer on minimum purchase of $1000.
Refund PolicyNo Refund policy. A 3-day free trial offered
PricingStarting from $11/month (DigitalOcean)


Cloudways User Interface:

The Cloudways user interface has a contemporary, appealing design. The tabs and options are all logically arranged and simple to find.

The typical cPanel found on ChemiCloud, FastComet, and A2 Hosting is not available on Cloudways. It has a unique panel that replaces the standard cPanel by default!

The unique feature of our custom control panel is that it gives you access at both the application- and server levels!

With the push of a button, you can switch between servers and applications. You may access and modify your server without installing any additional software. With a few clicks, you can complete all of these tasks from the Cloudways panel itself!

It could initially appear a little overwhelming and difficult to understand if you’re just starting off. So, there may not be much of a learning curve to get used to all the features.

It will feel like the smoothest and simplest experience once you get the hang of it! Additionally, you can check out my Cloudways Training Program if you still struggle with it.

Cloudways Server Response Time

I have opted for the Singapore servers with the Cloudways Digital Ocean Starter plan. Therefore, you’ll observe better Server Response Time in Asian regions.

When I tested the SRT in Singapore, it came out to be just 1 ms, which is extraordinarily fast! Then, the SRT kept on increasing in other Asian regions, including Japan (68 ms) and Mumbai (82 ms).

Unlike ChemiCloud, Rocket.net, and A2 Hosting, Cloudways does not support Litespeed servers. Instead, they implement a powerful combination of Apache and Nginx servers that guarantee improved performance. Overall, the Server Response Time was quite impressive!

Cloudways Speed Test:

Cloudways Uptime 

Even though Cloudways does not offer an uptime guarantee, it’s excellent anyway l! I have been monitoring the uptime of my website hosted on Cloudways for the last 335 days using the Better Uptime tool. This tool checks the uptime of my website every 30 seconds.

Uptime :

Here’s the uptime report for Cloudways Digital Ocean Singapore Servers for the last 365 days.

September 202399.93%
August 2023100%
July 2023100%
June 202399.99%
May 2023100%
April 2023100%
March 2023100%
February 2023100%
January 202399.97%
December 2022100%
November 2022100%
October 202299.97%
September 2022100%
August 2022100%
July 202299.98%
June 2022100%
May 2022100%
April 2022100%
March 202299.99%

The uptime on my website in the last month has been 99.99%. Along with that, the average uptime that I observed in the last 365 days was again 99.99%, which is highly impressive!

And FYI, my website has experienced no downtime in the last 2 months!

Note: I have an active plan of Cloudways $10 DO Servers. Every month, the uptime will be updated.

Cloudways Load Testing:

Cloudways Data Centers

Cloudways hosting offers 65+ data centers that are distributed across the globe. On their website, you can view the locations of all the servers for DigitalOcean,  AWS, and Google Cloud

Cloud ServerServer Locations 
Digital OceanUSA, Germany, Singapore, England, Canada, Netherlands, India, Australia
AWSGermany, Singapore, Ireland, England, Brazil, Canada, South Korea, Japan, India, Australia, Bahrain, China, USA, Sweden, South Africa, Italy
Google CloudSingapore, Germany, England, Canada, Japan, India, Australia, China, Belgium, USA, Finland, Netherlands, Brazil


Cloudways Domain Name:

Cloudways is not a domain name registrar, so you won’t find the functionality to register domains with them. You don’t get any free domains either.

However, if you have not yet connected your domain to your hosting, Cloudways provides you with a temporary domain that you can use to preview how your website appears. It is also called a Preview URL, and is free to use forever!

If you’re still in the process of figuring out a name for your website or brand, these domain name generators might help you decide on a catchy name!

Cloudways Cache Plugin:

The Cloudways Cache Plugin is a powerful tool designed to turbocharge website performance.

With advanced caching algorithms, this plugin significantly reduces loading times and improves user experience.

By storing frequently accessed data, such as images and scripts, closer to the user, the plugin ensures lightning-fast page rendering.

Cloudways Cache Plugin also dynamically adjusts caching settings, adapting to website changes in real time.

Whether you’re running a content-heavy blog or a dynamic e-commerce store, this plugin guarantees optimal speed and responsiveness.

Say goodbye to sluggish websites and hello to seamless user interactions, all thanks to the efficiency of Cloudways Cache Plugin.

Cloudways Backups & Restore:

Cloudways offers different types of backups

  • Scheduled Backups
  • Local Backups
  • On-Demand Backups


Talking about Backup Restoration, you can restore your backups with a single click using their Restore Service. The number of entries stored in the backup depends on the preferences you mentioned earlier.

Cloudways also offers partial restoration options.

Server Recovery:

Cloudways Server Recovery is a robust and reliable solution designed to safeguard your online presence.

In the event of unexpected server failures, data corruption, or other unforeseen disasters, Cloudways Server Recovery steps in.

This service swiftly restores your server to its last functional state, minimizing downtime and ensuring uninterrupted business operations.

With automated backups and a streamlined recovery process, Cloudways Server Recovery provides peace of mind, allowing you to focus on your core activities while knowing that your digital assets are secure.

Count on Cloudways Server Recovery to swiftly recover your server, preserving your data and maintaining your online services without a hitch.


With Cloudways, you get email support and 24/7/365 live chat support, but no call support.

Their Live Chat is available in 3 different stages. If you need advanced support, you can check out the following.

  1. The Standard support is free and available 24/7.
  2. The Advanced support add-on promises faster response time and deeper troubleshooting. It comes for $100/month!
  3. The Premium support offers 24/7/365 days of call support, a dedicated account manager, and a private Slack channel. This add-on costs a massive $500/month!

Cloudways Pricing:

Cloudways offers a variety of pricing plans for all 5 hosting providers. Their DigitalOcean plans start from $11/month, where you get 1 GB RAM, 25 GB storage space, and 1 TB Bandwidth.

Best Plan 

Well, if you’re just starting out with your website, I would recommend going with the Standard plans of DigitalOcean which now start from $11/month.

Cloudways Free Trial

You get a 3-day free trial on their DigitalOcean, Linode, and Vultr hosting providers without requiring a credit card.

This might seem very limited, but I think it is enough to test out all the functions and features of Cloudways and then decide if you should purchase it.

Cloudways Payment Methods 

It primarily supports payments through Credit and Debit cards (Visa, MasterCard, Amex) and Paypal. However, in some rare cases, you can also pay through Wire Transfer, but the minimum amount has to be at least $1000!

Refund Policy:

To initiate a refund, simply get in touch with our customer support team within the first 30 days of your subscription. We’ll process your request promptly, ensuring a seamless experience.

Your satisfaction is our commitment, and our refund policy underscores our dedication to providing you with the best hosting services possible.

Choose Cloudways with confidence, knowing that your investment is protected by our customer-centric refund policy.


At Cloudways, security is paramount.

Our comprehensive security protocols are designed to protect your digital assets and sensitive data. With features such as firewall protection, regular security audits, DDoS mitigation, and SSL encryption, Cloudways ensures that your website is shielded from potential threats.

Our vigilant team monitors server activities around the clock, swiftly identifying and responding to any suspicious activities or potential security breaches. Additionally, Cloudways offers two-factor authentication (2FA) for an extra layer of security, ensuring that only authorized users can access your account.

With Cloudways, you can confidently focus on your business, knowing that your online presence is fortified by industry-leading security measures.

Cloudways offers following

  • 2FA: With Two Factor Authentication, you can protect your logins with security codes generated by Authenticator apps like Authy or Google Authenticator.
  • New Login Alert: When a new device logs in to your Cloudways account, you can enable email notifications or receive a security code for verifying that device!
  • Unlimited SSL: Unlimited Let’s Encrypt SSL certificates can be installed on all websites for free. They also support third-party SSL certificates.
  • Bot Protection: It actively blocks hackers and bots and prevents them from harming your site.
  • Server Monitoring Alerts: If the downtime of the server or any of the resources exceeds 10 minutes, you are automatically notified via email.
  • Firewall: It protects your website from malware and cyber-attacks.
  • IP Blocking: You can Blocklist or whitelist certain IP addresses from accessing your website.

Cloudways Migration:

Cloudways offers to migrate your first website for free. This applies to all of its hosting plans. For WordPress users, you even get their own WordPress Migration plugin that helps you transfer your websites easily.

Astra Pro Theme with Cloudways:

Cloudways has partnered with Astra where they are providing Astra Pro for free for a complete year!

With Astra Pro, you will get access to hundreds of well-designed templates, sticky headers, white labeling, blog layouts, advanced color controls, and a lot more on unlimited websites for a duration of 1 year.

After 1 year, you will be charged $4/month for unlimited websites on your Astra Pro plan.

Cloudways vs GoDaddy: Which Hosting Provider Should You Choose?

A crucial part of creating a successful website is making sure that you have a good hosting service backing you up. Since there are a lot of big names circulating around the web, it may be a bit of a headache for someone who’s new to keep up and decide which hosting provider to go for.

Some things to keep an eye on when deciding include infrequent down times, good customer service, and a fair pricing scheme that won’t break the bank.

Two of the biggest names in web hosting right now are GoDaddy and Cloudways. Which one is the better fit for you and your hosting needs? In this article, we’ll be comparing their performance, security features, additional features, and pricing schemes. Keep reading to find out whether one of these hosting services is for you.

Cloudways vs GoDaddy Comparison Chart

PriceCheck Price at CloudwaysCheck Price at GoDaddy
Free Trial3 daysNone (30 day refund)
Server LocationsEverywhere except Africa and the Middle EastNorth America and Asia
Minimum Price$10/mo$5.99/mo
Maximum Price$80/mo$19.99/mo
Free DomainNoYes
Free EmailNoYes (Office 365)
Free SSL CertificateYesYes (for Ultimate and Maximum plans)

Cloudways vs HostGator: Which Managed Hosting Provider Is Better For Your Site?

Owning a website means having to manage your servers, a task that’s not exactly fun or enjoyable. Fortunately, gone are the days when we have to figure things out on our own because there are now plenty of managed hosting providers out there for us to choose from.

Cloudways and HostGator, both considered big names in the industry, are worth considering although they come with some big differences so it’s important that you choose wisely.

To help you decide, here’s an in-depth comparison of the two providers, taking speed and performance, security, additional features, and pricing into account.

Cloudways vs HostGator Comparison Chart

PriceCheck Price at CloudwaysCheck Price HostGator
StorageSSDMechanical drives
PHP-Ready ServersYesYes
CDNCloudwaysCDNCloudflare CDN
Caching SystemsMulti-tieredMulti-tiered
EncryptionFree Let’s Encrypt SSL certificateFree Let’s Encrypt SSL certificate
Free Site MigrationYesYes
Site StagingYesNo
Collaborative ToolsYesNo
Free DomainNoYes

Cloudways vs Bluehost : Which Managed WordPress Hosting Provider Should You Pick?

If you’d rather spare yourself the trouble of managing your servers, the best thing you can do is to utilize a managed WordPress hosting provider. So instead of worrying about the finer details, you can focus on building the best possible WordPress site instead. Two reputable hosting providers you can look into are Cloudways and Bluehost although it’s important that you choose wisely because they come with some notable differences. If you’d like to learn more about them, here’s an in-depth comparison of the two, taking their speed and performance, security, additional features, and pricing into consideration.

Cloudways vs Bluehost Comparison Chart

PriceCheck Price at CloudwaysCheck Price at Bluehost
StorageSolid-state drivesSolid-state drives
Caching SystemMulti-layeredMulti-layered
Free SSL CertificateYesYes
BackupsScheduled or on-demandScheduled or on-demand
Regular Security PatchesYesYes
Free Site MigrationYesNo


Cloudways provides managed cloud hosting, offering scalability, reliability, and performance with simplified server management, making it ideal for developers and businesses.

Yes, Cloudways allows you to host multiple websites on a single account, making it convenient for managing various projects in one place.

Cloudways’ managed backups provide automated daily backups and easy restoration options, ensuring your data is secure and easily recoverable.

Cloudways doesn’t provide a free trial, but they offer a 3-day free trial period with a $30 credit to explore their services.

Cloudways ensures server security with features like dedicated firewalls, regular security patches, and Two-Factor Authentication (2FA) for enhanced protection.

Yes, Cloudways offers a simplified website migration process, and their support team can assist you in migrating your website without any hassle.

Cloudways’ customer support aims to respond within a few minutes, ensuring quick assistance for any technical queries or issues you might have.

Yes, Cloudways offers real-time server monitoring tools, providing insights into server health, performance, and resource usage.

Cloudways does not impose a limit on the number of applications you can install, allowing you to host multiple web applications on your server.

Cloudways guarantees a 99.99% uptime, ensuring your websites are consistently accessible to visitors.



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This is William Parker, an RV lover, and an adventurer - in short, Beaver Instincts. I am also a professional content creator who knows fairly well how to compare different products, services, and sites. Announcement: Invest in Our Blog to get up to $20K per month in passive income. Email adnan@kiyasinc.com